Rick Petrella has over 23 years of senior level experience in the Engineering, Technology, Operations, IT, and leadership areas with large corporate companies. Prior to joining CXAi Rick held a number Director and Management roles with companies such as COGECO where Rick spent 9 years as the Director, Engineering, Infrastructure & Advance Services; Eastlink where rick spent 2 years as the Director of Operations; and 12 years at Nortel Networks.

Throughout his career Rick has demonstrated a highly versatile skill set, including large scale operational management roles, technology engineering & deployments, new product introduction, financial/budget control, vendor/client negotiations, team leadership & development, data analysis, change management, and establishing synergies to promote business objectives. Rick holds a BSc in Electrical Engineering from the University of Ottawa.
Rick oversees the IT department on a global scale, and manages the company’s technology operations and the implementation of new IT systems and policies.

Rick is very knowledgeable in IT and computer systems with a solid technical background while able to manage and motivate people. He is experienced in creating and implementing IT policies and systems to meet objectives. He is responsible for IT systems and people are effective and functioning within the limits of budget, time, and specifications of the company