About Us
CXAi delivers exceptional human-centred customer experiences powered by technology. Experience the future of customer service!
Contact us today!
Exceptional CX: Human Expertise and Empathy, Supported by Smart Technology...
- At CXAi, we're all about human connection – but with a tech twist. We provide a seamless experience where smart tools help our professionals deliver more efficient and personalized services!
- We help businesses across industries create exceptional customer journeys personalized to their requirements, needs, and preferences. Ready to experience the power of human connection amplified by technology? Partner with CXAi
About Us
Market Leading CX Solutions
CX Solutions by Human Expertise Powered by Technology.
M+
Calls handled per month
Trained Professionals
+
Languages
+
Countries
Our intelligent tools are designed to adapt to your specific needs, whether you’re aiming to optimize operations, deepen customer insights, or streamline workflows. By leveraging advanced analytics and cutting-edge technology, we provide your team with the resources they need to excel. Our approach begins with a thorough understanding of your industry and its specific requirements. We listen to your needs, analyze your challenges, and develop customized strategies that drive meaningful results. By integrating our tools into your existing workflows, we help you achieve greater efficiency and effectiveness.
Building strong relationships is essential to delivering exceptional customer experiences. Our dedicated team works closely with you to ensure that our solutions align with your goals and expectations. We believe in transparency, open communication, and collaboration, creating an environment where your feedback is valued and your success is our priority. Partner with CXAi to transform the way you operate and interact with your customers. By combining human expertise with intelligent technology, we help you deliver exceptional service, enhance customer satisfaction, and drive business success.
Together, let’s redefine industry standards and create a future where every interaction is a positive and memorable experience. With CXAi, experience the perfect blend of technology and human touch that sets us apart in the realm of customer experience.
Our Achievements
List Of Honors Received
CXAi has been honored with the Great Place to Work® 2024 award, this prestigious accolade reflects our unwavering commitment to creating an exceptional workplace where our employees thrive.
At CXAi, our people are at the heart of everything we do. This recognition is a testament to the vibrant and supportive culture we’ve built together. From our inclusive environment and career development opportunities to our focus on work-life balance and employee well-being, we strive to ensure that every team member feels valued and empowered. This recognition is more than just a badge of honor; it’s a reflection of our dedication to our people and our continuous efforts to enhance the employee experience. We’re proud of our achievements and excited about the future as we continue to build a workplace where innovation, collaboration, and personal growth flourish.
About Great Place to Work®
Great Place to Work® is a global authority on workplace culture. They identify outstanding workplaces by surveying employees and evaluating companies based on their trust-building practices, work environment, and overall employee experience.
Awards 2024
Our Awards and Certifications
CXAi’s Industry-Leading Awards and Certifications for Excellence and Innovation
OECM GOLD Supplier Partner
Being an OECM Gold Supplier Partner signifies a supplier’s commitment to providing exceptional value and quality to the Ontario education sector, as it indicates that the supplier has met rigorous standards and offers cost-effective, high-quality solutions to OECM’s customers across various sectors.
ISO 9001 Certified
ISO 9001 ensures consistent quality management, leading to improved customer satisfaction, efficient processes, and enhanced trust and credibility with customers.
ISO 27001 Certifed
ISO 27001 ensures robust information security management, enhancing customer trust by protecting their data and reducing the risk of breaches and data loss.
CAMSC-certified
CAMSC-certified suppliers provide businesses with access to diverse and innovative supply chains, enhancing competitiveness and fostering economic growth by supporting minority-owned enterprises.
Great Place to Work-certified
Great Place to Work-certified suppliers demonstrate a commitment to fostering positive work environments, leading to higher employee satisfaction, increased productivity, and ultimately delivering superior products and services to their clients.
GDPR-certified
GDPR-certified suppliers ensure robust data protection and privacy practices, enhancing trust and compliance with regulations by safeguarding customer information throughout their services and supply chain.
PCI DSS-certified
PCI DSS-certified suppliers ensure the secure handling of payment card data, reducing the risk of data breaches and fraud, and enhancing customer trust in their transactions and overall business operations.
SOC 1 Type II-Certified
SOC 1 Type II-certified suppliers demonstrate robust internal controls over financial reporting, providing assurance to clients about the accuracy and reliability of financial data, which enhances trust and compliance with industry standards.
SOC 2 Type II-certified
SOC 2 Type II-certified suppliers provide assurance that they have implemented effective controls over security, availability, processing integrity, confidentiality, and privacy, enhancing trust with clients by demonstrating a commitment to protecting sensitive data and maintaining rigorous compliance standards.
